John has worked in the professional service firm sector for more than twenty-five years, both as a Practice Manager and as Practice Director in various law firms and another Patent Attorney firm before joining GJE. He has been an Operations Director in retail banking, and for a global management consulting firm and a leading insurance broker, before running his own legal services consulting business for seven years.
John has responsibility for the day-to-day leadership of the firm’s key operational and support functions. He sits on the firm’s Managing Committee, contributing to the firm’s strategy planning and business management.
He works closely with all areas of the business to evolve the business culture, develop individuals’ skills, improve client service levels, and streamline our systems and processes to ensure that we operate as efficiently and commercially successfully as possible.
John has an MBA, and is a Fellow of the Institute of Learning and Management, and a Fellow of the Institute of Consulting. He is a qualified Business coach and a Certified NLP Practitioner.